Legal & Policies
Customer Policies
Everything that governs buying from SPT Peptide, written in plain English and available to read, save or print before you order. Nothing in these policies removes or limits your statutory rights as a consumer under the laws of England and Wales.
Effective date: 11 August 2026 (policy version 2026-08-11)
Terms & Conditions of Sale
The contract between you and SPT Peptide Limited — ordering, pricing, payment, delivery, liability and governing law.
Read policy →Returns, Refunds & Cancellation
Your 14-day cancellation rights, the limited lawful exceptions, and what happens with faulty, damaged, incorrect or misdescribed goods.
Read policy →Shipping & Delivery
Dispatch times, UK and international services, tracking, customs duties and what to do if a parcel is delayed or lost.
Read policy →Research Use & Product Disclaimer
All materials are supplied strictly for laboratory research use. This disclaimer does not affect your statutory consumer rights.
Read policy →Privacy Policy
What personal data we collect, why we hold it, how long we keep it and the rights you have under the UK GDPR.
Read policy →Cookie Policy
The cookies and similar technologies this website uses, what each category does, and how to change your preferences at any time.
Read policy →Complaints & Customer Service
How to raise a concern, our response times, escalation route and independent options if we cannot resolve matters together.
Read policy →Who you are buying from
SPT Peptide Limited (trading as SPT Peptide), England and Wales.
Email: hello@sptpeptide.co.uk
Telephone: +44 3300 434121
Websites: sptpeptide.co.uk · sptpeptide.com
These policies are governed by the law of England and Wales and are subject to mandatory consumer protection legislation, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.